Release Notes - 2022.2

Introducing the GPM Ticket Manager App

GPM Ticket Manager is a cloud-based ticketing app for the maintenance of renewable energy assets. It allows users to access and manage their tickets from any location, to address issues and attach documents on the go.

The app does not require an internet connection: You can work on your tickets offline and the app synchronizes the information with GPM servers the next time a connection becomes available.

For more information, see the documentation for the GPM Ticket Manager.

Documentation on Working with Tickets

We expanded the GreenPowerMonitor Help Center to include documentation for advanced tasks related to ticketing. Click the links below to navigate to the new documentation:

• Bulk tickets:

  • Create tickets in bulk:

    • Single tickets

    • Series

  • Edit tickets in bulk

• Tickets module:

  • Configure the tickets module

• Navigation module:

  • Create maintenance tickets

  • Create task tickets

  • Create data correction tickets

  • Add elements to existing tickets

This is part of an ongoing initiative to expand and improve the existing product documentation based on the requests that we receive from our users. To provide feedback or requests about product documentation, contact your GPM representative.

Fixed Precalculation Errors Caused by Daylight Saving Time

Daylight saving time no longer causes errors in precalculations related to daylight saving time. Previously, an error could cause the system to accumulate the energy outputs for two consecutive days when daylight saving took effect.