Change ticket statusesTo change the status of a ticket, follow these steps:In the Inbox of the GPM Ticket Manager, select a downloaded ticket to open it.The ticket opens.Figure 1. TicketClick the status of the ticket.The Update status dialog appears:Figure 2. Update status dialogSelect the status to which you want to set the ticket.The status is changed. After you upload the ticket, the status change is registered in GPM Plus.