Overview
A device-locked licence is installed on the computer that is running the DNV software. The licence is linked to the specific hardware of the computer it is activated on; hence the licence cannot then be shared to another computer.
An online connection is required for the initial licence activation, after which the PC can be offline for up to 45 days before refreshing. To refresh, simply open the software with internet access. The 45 days will be reset every time the software is launched whilst internet access is available.
Licence Administrator: Obtaining your access key
A designated Company Licence Administrator retrieves an access key from My DNV Software and forwards it to the end user. Only Company Licence Administrators have access to these codes.
The access key is obtained from the Access Key section of the Licences tab. You can either:
- Copy the key to share manually, or
- Invite Users to send an email with the key, setup instructions, and learning resources.
End user licence activation
How to acivate your licence is described in detail in the End user licence activation page.
Viewing your usage
The designated Company Licence Administrator can monitor usage in My DNV Software, under the Usage section of the Licences tab. This allows administrators to see which users are currently using the licences.
Data flow
The diagram below illustrates the licence data flow:
Data security
An overview of data security for the licence system can be found in the Thales document: Thales Sentinel EMS
For more details and certifications, see the Thales knowledge base article: Sentinel Services Trust Page
The Licence Manager server URL is: dnvas.prod.sentinelcloud.com
FAQ's
- How do I know if my licence will work with the current version of the installed software?
- If the licence is not supported by the version of the application being launched, an error message will appear, and the software will not start.
- Licence has stopped working
- The Device-locked licences require your computer to be connected to the internet at least once every 45 days.
- How do I transfer usage of a licence to another user / computer?
- Email us for assistance: software.support@dnv.com