Tickets
The Tickets module allows you to manage and keep track of tickets throughout their lifecycle. Tickets represent individual units of work; They contain information related to a task or issue, such as the title, description, priority, and date of creation. You can assign tickets to another user, engage in discussions using comments, and associate tickets with portfolio assets or GPM Horizon modules.
The Tickets module is available at every level of the portfolio:
Note: To change the level, select the relevant
site and elements in the Asset Navigation bar.
Note: For more information about use-cases and the relevance of
the Tickets module for asset management, see this in-depth article in
the GPM
website.